Tech Mahindra is Hiring – 100 International Non-Voice Jobs | Freshers | Hyderabad
Salary: 2.5-4.5 Lacs P.A.
Job highlights
- Intermediate education with good typing skills and fluent in English
- Handle customer queries via web chat, emails, and social media; educate customers on products; maintain records
- Work from office with rotational shifts, including weekends and public holidays
Job description
Key Responsibilities:
- Handling customer queries on Web Chat, E-mails and Social Media
- Educate current and potential customers with product and service information
- Maintain accurate customer records
- Identify and escalate priority issues to the Team Leader and Ops Team
- Actively participate in team meetings.
Qualifications:
- Education Qualification : Intermediate and above
- Passionate about customer care
- **Good typing skill**
- **Fluent in written and spoken English**
- Able to work well under pressure and under minimum supervision
- A fast learner who is able to work with set targets.
- Must be time flexible and able to work in a rotational shift system including Public holidays and weekends.
- International Non-voice Process
- 24/7 shift (Graveyard shift included)
- 5 Days work (2 Days rotational off)
- Completely Work from Office
- Office is in Bahadurpally, Hyderabad.
7th January – 16th January , 10.30 AM – 1.00 PM
Survey No. 62, TMTC SEZ, 1 A, Qutubullapur Mandal, Bahadurpally, Hyderabad, Telangana 500043
Contact – Supriya, Pallavi
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