
Cognizant is Hiring – Process Executive Jobs | Hybrid Work | Freshers | Hyderabad
Job Summary
Individuals in this role are responsible for first level processing of loans orders requests and claims across the loan servicing life cycle
The associate is expected to process items accurately and optimally in accordance with laid down procedures and maintain requisite standards of quality and productivity
Knowledge on Loan Servicing and components Escrow and Non Escrow loans
Familiar with key topics like new loan set up flood determination Mortgage Insurance tax Investor reporting document
Responsibilities
Individuals in this role are responsible for first level processing of loans orders requests and claims across the loan servicing life cycle
The associate is expected to process items accurately and optimally in accordance with laid down procedures and maintain requisite standards of quality and productivity
Knowledge on Loan Servicing and components Escrow and Non Escrow loans
Familiar with key topics like new loan set up flood determination Mortgage Insurance tax Investor reporting document indexing imaging and retrieval
II Key Result Areas
Processing loans orders requests or claims as assigned by Team Lead
Achieve Individual SLA targets for metrics like Accuracy Productivity Volumes and TAT
Adherence to the procedures provided by the business also called SOP Standard Operating Procedure
Completion of all mandatory assessment certifications as applicable to the supported business
Achieve the required Learning Health Score
III Typical Responsibilities
Business Customer
Liaise with internal external clients
Seek for approvals from internal stake holders wherever required
Project Process
First level processing of assigned transactions on any of the following types
o Quality review appraisal review BPO review title review
o Verification
o Information setup Loan setup escrow setup Mod setup claim setup
o Updating of information
Click Here to Apply
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