Cognizant is Hiring – Process Executive Jobs | Hybrid Work | Freshers | Hyderabad
- Proficient in Google Maps navigation and typing 30 WPM
- Moderate listings ensuring >98% accuracy and meet SLA/TAT
Job description
Overview of role
A Process Executive ( PE has to be able to manage his or her own metrics on a daily / weekly and
monthly basis).
Experience:
PE & (Fresher)
Educational Qualification:
Graduate / Post Graduation not required
Preferred Skills:
Excellent communication skills and interpersonal skills
Proficient in reading & speaking English
Should be proficient with computers and MS office
Should be able to type 30 words per minute with preferred language
Should have fair knowledge above navigation on Google Maps & Geography
Should be able to identify the area of Opportunity and bring it to the notice of supervisor
Should be able to work in different shifts and locals depending on the business requirement
Should be able to apply the theoretical knowledge into practice
Job Description:
Working on the moderation of the listings and making sure > 98% accuracy is maintained
Making sure the listing are completed within the defined SLA/TAT time
Should be able to work independently and understand his/her performance metrics
Track his/her own performance need improvise based on the business requirement
Should be able to manage his / her own performance
Need to be very judgmental in order to make sure that the correct information updated on the map front
Should be focused to achieve 100% user satisfaction and zero client or customer escalations
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