Genpact Walk-in : Customer Service_Voice Role | Fresher | Hyderabad

Genpact Walk-in : Customer Service_Voice Role | Fresher | Hyderabad

Genpact Walk-In drive for Customer Service: Voice roles || Work location: Hyderabad on 13th June 2026

 

• Walk-in Date: 13th June 2026 (Saturday)
• Walk-in Timings: 2:00 PM – 3:00 PM
• Walk-in venue: Genpact, F9P5+3FV, Hafeezpet Rd, Vinayaka Nagar, Hafeezpet, Hyderabad, Telangana 500049
• Graduation: Any grad except law/diploma is eligible
• Experience: 0-2 years (in voice role) (For Freshers, only 2021-2026 passouts are eligible)
• Shifts: Flexible with any shift
• Languages known: Only English / English+Hindi
• Work location: Hyderabad (Only work from office)

 

• Mandatory documents to carry: 2 Passport size photographs (One photograph to be pasted on resume), 2 copies of resume, Original Aadhar card

M

Responsibilities

• Respond to customer queries and customer’s concern
• Provide support for data collection to enable Recovery of the account for end user.
• Maintain a deep understanding of client process and policies
• Reproduce customer issues and escalate product bugs
• Provide excellent customer service to our customers
• You should be responsible to exhibit capacity for critical thinking and analysis.

 

Qualifications we seek in you

Minimum qualifications

• Any Graduate (except law/diploma)
• Previous exp. in voice process is required for experienced candidates.

 

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